AI Agents & Chatbots
AI assistants, WhatsApp bots, and document AI that work alongside your team.
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Retail & D2C · Solution
WhatsApp Order Updates for Online Stores
Pair a fast storefront with WATI WhatsApp notifications for order confirmations, shipping and support — without a heavy custom app.
The problem
Customers place an order, then call or message “where is my order?” because email receipts get buried. Support repeats the same status updates all day, and repeat purchase rates suffer.
How we solve it
- A fast Next.js catalogue or storefront for browsing and checkout.
- Order events trigger WhatsApp templates via WATI: confirmed, packed, shipped, delivered.
- A support bot answers common questions and hands off to a human with order context.
- Optional: abandoned-cart and restock alerts on the same channel customers already use.
Outcome
Fewer “where is my order?” calls and higher repeat purchases.
Next.jsWATICommerce
Services
What we use to deliver this
These services are typically combined for this kind of solution.
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